Privacy Policy for Tree Care Digital

1. Introduction

Tree Care Digital, ("we", "us", "our"), is dedicated to safeguarding the privacy and security of your personal information. This policy details our practices regarding the collection, use, and sharing of your information through the use of our services, which can be accessed via our website, phone, email, or through any other interactions with us.

2. Information We Collect

We may collect the following types of information:

Contact Information: Your name, address, phone number, email address, and other contact details when you interact with us.

Service Usage Details: Information about your interactions with our services, including inquiries and customer support requests.

Payment Information: Details necessary to process payments, though we do not store full credit card numbers.

3. How We Use Your Information

Your information is used to:

Provide, maintain, and improve our services.

Process transactions and send related information, including confirmations and invoices.

Communicate with you about services, offers, promotions, and provide customer service.

Comply with legal obligations, including A2P 10DLC regulations for marketing communications.

4. Sharing Your Information

We do not share personal information with third parties except in the following cases:

To comply with laws or to respond to lawful requests and legal processes.

To protect the rights and property of Tree Care Digital, our agents, customers, and others, including to enforce our agreements, policies, and terms of use.

In an emergency, including to protect the safety of any person.

5. A2P 10DLC Regulations Compliance

In compliance with A2P 10DLC regulations, we ensure that all marketing text messages sent to you are done so with your consent, and we provide you with the option to opt-out of receiving such messages at any time.

6. Data Security

We take reasonable measures to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

7. Your Choices

You may opt-out of receiving promotional emails or text messages from us by following the instructions in those messages. If you opt-out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

8. Changes to the Privacy Policy

We may change this privacy policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice.

9. Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: hello@treecaredigital.com